Frequently Asked Questions

How does coaching work?

A coach will help your child take one small step every day to build their study habits. Every coach follows a carefully orchestrated plan to ensure your child builds all the study and life skills of the top students.

What skills will my child develop?

We cover a multitude of skills that fall into 6 different categories: Organization, Memory, Focus, Grit, Method, and Wellbeing.

How will the coach interact with my child?

The coach will talk to your child via "Chat" inside the Coachbit app (iOS and Android).

How much time does coaching take?

About 10-15 minutes every weekday (Monday - Friday).

Will my child be able to cope with coaching?

Coaching is designed to work with your child's current workload and schedule. We base everything on habit-building. Habit-building works by taking small steps consistently. Coaching will lessen the burden on your child, not add to it.

How much does it cost?

You can view prices on our pricing page.

How is my child's coach selected?

One of our expert learning strategists will conduct a needs analysis of your child and help select the best coach team for you.

Who are the coaches?

Coachbit has a diverse range of coaches who are top achievers in their fields of study and work. All coaches are carefully screened, trained, and undergo a background check. Browse our coach profiles here.

What is a coach team?

Coaches teams work together to ensure your child's experience at Coachbit is above excellent!

Don't worry, your child will still have a dedicated 1:1 coach who they interact more with. However, experienced coaches often step in to help coach your child where we feel it's most beneficial.

Kids LOVE meeting the different coaches in 'their' team! Parents feel relieved knowing that there is a highly-trained team of coaches focusing on their child's progress, together.

How do I download the Coachbit App?

The easiest way is to search 'Coachbit' in the App Store or Google Play Store. Here are the links:

What age can my child start coaching?

We offer coaching to both school and college/university students. Students must be older than 10 years of age. Coaching is customized based on the student's level of education.

What's the difference between a coach and a tutor?

  • Tutors focus on helping students with subject-specific content (e.g. Math) in lesson style sessions.
  • Coaches focus on helping students build essential study skills and habits to improve their grades across all subjects. A coach provides a continuous source of support and accountability with daily check-ins rather than one-off lessons.

How does payment work?

We have three billing options: Month-to-month subscriptions, Pre-paid Subscriptions and Contract-based Payment Plans for 6, 12 or 24 months. Pre-paid Subscriptions and Contract-based Payment Plans come with a discount! We run all our billing through Stripe (one of the securest payment platforms in the world). You can pay using a credit or debit card.

How do I pause or cancel my coaching subscription?

You can pause or cancel your month-to-month subscription at any time by notifying us at [email protected].

Pre-paid Subscription Plans or Contract-based Payment Plans can be paused for one month at a time. The duration of the pause is then added to the Contract period, which is extended accordingly.

How do I update my billing details?

You can update your billing details by sending a request to [email protected]. We will get in touch with you and walk you through the process to confirm and update your new details.

Where can I apply to become a coach?

Please apply here: Coachbit Careers

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